Contact
Tell us the products, the destination market and the quantities. We reply to every technical and commercial enquiry within one business day.
alpflow@alpflow.com
Enquiries, quotations and after-sales
Address
Room 1506, No. 2500 Zhenbei Road,
Putuo District, Shanghai, China
Shanghai Alps International Trading Co., Ltd.
Online
alpflow.com
Business hours 09:00–18:00 China Standard Time, Mon–Fri
What to include
The more of this you can give us up front, the more useful our first reply will be — and the fewer rounds of questions it takes to reach a firm quotation.
- Destination market — so we quote the correct voltage and frequency
- Product and quantity — even an approximate range helps
- Application — pool volume, spa type, or the model you are replacing
- Shipping terms — FOB, CIF or DDP, and the destination port
- Branding — whether you need OEM or private label
- Timing — when you need goods on the water
Not sure what you need yet? Describe the installation and we will size it for you. We would rather spend the time before the order than sort out a mismatch afterwards.
Warranty registration or a fault to report? Use the dedicated warranty form instead — it captures the model and serial details we need.
From enquiry to shipment
We reply
Within one business day, with either a quotation or the specific questions we still need answered.
We specify
Model selection, performance data and configuration confirmed in writing for your market.
We produce & test
Order placed against the agreed specification, function tested before despatch.
We ship
Loading, documentation and freight handled to your agreed terms and destination port.